When you’re starting to drown between employee concerns, payroll duties and helping your CEO -- HR Insider is there to help get the logistical work out of the way.
Need a policy because of a recent regulatory change? We’ve got it for you. Need some quick training on a specific HR topic? We’ve got it for you. HR Insider provides the resources you need to craft, implement and monitor policies with confidence. Our team of experts (which includes lawyers, analysts and HR professionals) keep track of complex legislation, pending changes, new interpretations and evolving case law to provide you with the policies and procedures to keep you ahead of problems. FIND OUT MORE...
Worker’s Refusal Was Emotional—Not Based on Reasonable Grounds

A worker at a residential care facility for mentally disabled adults claimed to have a medical condition that made her more likely to suffer serious injury if physically attacked. While delivering juice and food, she was hit by one of the residents. The facility changed the rules so that two workers always went with the juice cart. But the worker asked to be excused from this job. When the facility said no, she initiated a work refusal. An OHS officer investigated and ordered her to resume accompanying the juice cart. She appealed. The Labour Relations Board said the facility had implemented adequate measures to protect workers from violent residents. In fact, nine out of 10 workers affected by these measures said they felt safe. The Board concluded that the worker’s perception of the danger of manning the juice cart was emotional and not based on reasonable grounds [OHS-0342, [2012] NSLB 66 (CanLII), Feb. 21, 2012].