Home Forums Community Can you require a worker to seek medical treatment after an injury?

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  • vickyp
    Keymaster
    Post count: 3649
    Forum: Community

    Hi
    An employee was cleaning a ceiling vent, which fell, and as she was getting out of the way she struck her head on the metal door frame.  She stated she felt dizzy and was experiencing a headache. The supervisor advised the worker to seek medical attention but the employee refused to go. The worker also stated that she continued to have a headache, vomited and temporarily blacked out after hours the day following the incident, however she did not miss any time from work.  The supervisor again requested that she seek medical attention.
    Can the employer force the worker to seek medical attention’
    What duty/accountability does the employer have if she does not seek medical attention’
    What advice do you have to protect the worker and the employer’
     

    vickyp
    Keymaster
    Post count: 3649

    Excellent and very important Q!
    Yes, a worker has the right to decline medical treatment as long as the consent is informed, i.e., the worker gets information explaining the need for treatment and potential consequences of not getting it. The worker must also have the CAPACITY to give consent. A worker can’t give valid consent if he/she is woozy or mentally affected by the injury. Consent must also be voluntarily. In other words, you can’t exert any pressure on the worker to ignore an injury requiring emergency treatment or return to work and treat it after the shift.
    Of course, the risk is that the worker will later deny that he/she refused treatment, claim that his/her consent was invalid or otherwise blame you for not getting the treatment he/she needed. The ways to protect yourself is to have a clear policy or procedure in place in case workers refuse medical treatment for a work injury that provides for:
    *Having somebody on the scene notify the worker of the right to treatment and explain the potential dangers of refusing it
    *Requiring the worker to sign a clearly written consent form acknowledging that he/she was offered and advised to seek medical treatment but voluntarily chose not to do so
    *Creating a detailed record of the refusal that lists:
    Date and time of the incident
    Nature of the incident
    Observation and findings of injury or illness
    Worker’s level of consciousness
    Vital signs
    Recommended treatment or procedures
    Documentation of the worker’s refusal
    Documentation of your efforts to inform the worker of the dangers of refusing care
    Witness statements and signatures
    Last but not least, you need to recognize that the refusal of medical treatment has no impact on whether you must report the incident to the OHS agency, workers’ comp board, joint health and safety committee or union rep.
    Thanks for the Q and I hope I answered it OK. Glenn

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