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  • Susan Sweeney
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    Post count: 1
    Forum: Private

    Hello, I’m looking for some direction on best practices for H&S manual. My company, which is based in Ontario but we also work in BC and have some employees there, is mostly written for the Ontario H&S Act. We also work in Nunavut, Yukon, Saskatchewan and some other provinces on occasion. We are merging with another company with similar operations but who’s operations are 95% in BC. I’m looking for guidance on what the common best practices are for a H&S manual. Is it typical for companies across Canada to have province-specific policies or is it more commonplace that they take the most stringent procedures from these provinces and roll them out across all provinces? We are grappling with how best to organize our H&S manual given each province does things differently, but at the same time we don’t want to create too much added work for staff since some provinces don’t require what others do. Thanks for your insight.

    Haley O’Halloran
    Participant
    Post count: 12

    Hi there! Apologies for the delayed response to this question.

    It’s great that you’re thinking ahead about aligning your H&S manual across multiple jurisdictions. You’re correct in noting that the Occupational Health and Safety (OHS) requirements can vary from province to province, but there are ways to approach this strategically so that you balance compliance with efficiency.

    Here are some best practices to consider for structuring your H&S manual given the range of locations you operate in:

    1. Core Policies vs. Provincial Specifics
    Core policies: It’s common for companies to have core safety policies that apply universally across all provinces. These are usually based on the most stringent or comprehensive provincial requirements, typically aligned with federal standards (such as the Canada Labour Code, which covers federally regulated industries).
    Provincial addendums: For each province where your operations are more significant (like BC), you can create provincial addendums or annexes that cover specific requirements for that province. For instance, BC has its own Workers’ Compensation Board (WorkSafeBC), and the Occupational Health and Safety Regulation in BC differs from Ontario’s regulations. You would not need to have separate full manuals for each province, but you could note specific provincial regulations in a dedicated section.

    2. Common Best Practices
    Uniform Structure: Keep the structure of the manual consistent. Have a central framework (e.g., Introduction, Safety Culture, Risk Assessment, Emergency Procedures, Training) and then use province-specific addendums to supplement areas that differ (e.g., injury reporting, specific safety equipment, health surveillance).
    Risk Assessment & Hierarchy of Controls: A common best practice across the country is the application of the hierarchy of controls (eliminate, substitute, engineer, administrative, and PPE). This should be part of your core policy and should not change from province to province.
    Safety Committees and Representatives: Many provinces have their own requirements for safety committees and health and safety representatives (for example, Ontario requires JHSCs in certain workplaces, whereas BC requires health and safety representatives under different conditions). Include a base guideline for these committees in your core policy, with a section on province-specific requirements in the addenda.
    Training & Documentation: Document any mandatory training or certifications that are province-specific, such as WHMIS in Ontario vs. specific BC certifications. It may be helpful to create a central list of required certifications for all provinces, with any province-specific variations noted.

    3. Flexibility & Integration
    Cross-Referencing: In your manual, consider cross-referencing provincial regulations to keep things simple. You don’t have to replicate the provincial regulations verbatim; instead, summarize them and include references to the official regulatory documents.
    Templates & Forms: You can standardize the forms and templates across provinces (incident reports, risk assessments, etc.), but provide provincial addendums that note any additional information that’s required in specific provinces.
    Streamline Communication: Use a centralized platform or system for tracking compliance across all provinces. This could include a training management system or a compliance dashboard to help ensure staff are aware of the differences without needing to manually reference multiple documents.

    4. Streamlining Efforts & Staff Workload
    Internal Reviews: Involve both your Ontario and BC teams in reviewing the H&S manual. This will help identify any gaps in alignment between the two jurisdictions. You can take the most stringent requirements and create a baseline that is comprehensive yet simple enough to apply across multiple locations.
    Regular Updates: Plan for regular reviews of the H&S manual. Given that safety regulations change frequently, this ensures that your manual remains compliant across all jurisdictions, but also that it stays manageable.

    5. Best Practices for Implementation
    Training & Communication: Once the manual is updated, ensure that there is ongoing training and communication with your teams, especially with employees who are moving across provinces or who have mixed jurisdictional responsibilities.
    Feedback Mechanism: Create a process where employees can provide feedback on how the manual is working, especially if they are in different jurisdictions, to identify any real-world challenges or inefficiencies.

    By adopting this approach, you can reduce the burden on staff while ensuring that you’re meeting all the regulatory requirements for each jurisdiction you operate in. This strategy also maintains consistency, which is key when managing operations across multiple provinces.

    -OHSInsider Staff

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