April 24: Results of Employer Survey Released

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The WCB released the results of the 2013 Employers Survey, showing an all-time high (80.8%) in its service satisfaction index. The index is a composite measure of over 500 Island employers’ satisfaction with a variety of service dimensions, including effectiveness, fairness and service delivery. As a result of the feedback, the WCB will implement a plain language initiative to improve the clarity of forms, letters and publications.