As of Feb. 1, a new appeals process for workers’ comp claims will be in place. The WSIB claims that the modernized appeals program will ensure timely, fair and transparent resolutions. Highlights:
- Workers and employers who are ready and available to proceed with their objections will have a resolution sooner.
- The Appeals Services Division will resolve worker and employer objections faster, supporting better return-to-work and recovery outcomes.
- WSIB front-line decision makers will provide fuller explanations for their decisions.
- Oral hearings will be retained for complex entitlement decisions.